Provide true, complete, and up-to-date information (photos, amenities, location). Misleading content will result in listing removal.
Keep prices accurate and updated. Maintain calendar availability and avoid double bookings.
Accept confirmed bookings as binding. Cancellations must follow the platform policy.
Deliver the property clean, safe, and as described. Ensure basic utilities (water, electricity, sanitation) are available.
Clearly define times and process. Provide check-in instructions to guests before arrival.
Respond to guests promptly and professionally. Provide assistance during the stay when needed.
Comply with local laws and regulations (tourism, taxes, permits). Provide required documents to authorities if applicable.
Hosts are fully responsible for their property and services. The platform acts as an intermediary only.
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